Locks, balances and IMEI flags

Selling a locked, financed or flagged iPhone

Carrier lock, financing balance and IMEI flag are three separate statuses, and one iPhone can carry more than one of them. A carrier lock ties the handset to a single network, a balance means the account behind it is still open, and a flag sits on the IMEI itself and follows the hardware. Bring the phone to our Elk Grove counter and we will read its status with the device in hand. Damaged, cracked, water-damaged, carrier-locked and financed devices may be considered. Ownership and status verification may be required. Activation locks must be removed before purchase. We do not buy lost or stolen devices. Offers depend on model, storage, carrier and condition; get a quote in store.

Have this ready

  • The iPhone, plus its charging cable if you still have one
  • The Apple ID signed out and Find My switched off
  • Carrier or financing account details, if you can get to them
  • Photo ID is preferred but not strictly required.
  • Unsure about any of it? Call (916) 627-1818 before you drive over

Get a callback

Drop your name and number. A technician at our Elk Grove shop will reach out.