(916) 627-1818 Get a Repair Quote
  • Small Business IT Support
  • In-shop, remote and on-site
  • Elk Grove, CA

Business IT Support | Elk Grove and Sacramento

No IT department? Use ours.

Most small offices have nobody on staff for this. When the mail platform locks everyone out, or a machine quits the morning somebody starts, the job lands on whoever looks least busy. We are a repair shop in Elk Grove, and looking after the offices around us is part of what we do.

Call (916) 627-1818
  • Elk Grove, CA 8145 Elk Grove Blvd, Suite 12, Elk Grove, CA 95758
  • Mon-Fri 10-5, Sat 10-3 Open hours
  • In-house repair bench Board-level work included
  • (916) 627-1818 Call the shop
“iGeek Repair helped me retrieve a lot of lost files and made other changes to my consulting business PC so that it works much better. I highly recommend them if you need any kind of repairs or help with your PCs!”
Larry Boese, Google review

Scope Of Work

The whole office, not only the computers.

Desks, mailboxes, the printer, the cupboard the network gear lives in, and the backups sitting underneath all of it. These are the jobs that turn up in an office of a few people, or a few dozen. None of them call for an IT department; they call for somebody to own them. Business support is available in-shop, remote and on-site.

  • Desks

    Workstations, and the people sitting at them

    Buying advice, setup and repair for the PCs and Macs on your desks. The same job covers getting a new hire working: a machine has to be built, joined to your email and file access, loaded with the software that person will actually use, and handed over working. We run that whole sequence so nobody spends their first week borrowing a laptop.

    • Specifying and buying the right machine, Windows or Mac
    • New hire builds: accounts, file access and software, ready on day one
    • Repairs and upgrades on the machines already out on desks
    • The same bench fixes them later, so nothing gets posted away

  • Accounts

    Email, sign-ins and who can reach what

    Microsoft 365 and Google Workspace: new mailboxes, shared and alias addresses, pulling an old archive across from a previous provider, and working out why legitimate mail keeps landing in junk. The same work covers who holds the keys. Two-factor turned on where it matters, a password manager the team will genuinely open, admin rights kept off everyday accounts. None of it is exciting. It is the part people are most glad to have sorted when something goes wrong.

    • Tenant admin for Microsoft 365 or Google Workspace, users and groups
    • Mailboxes, shared and alias addresses, archive moved from a previous provider
    • Junk-mail filtering and sign-in security
    • Offboarding: closing accounts down when people move on

  • Network

    The network, the printer and the shared folder

    Cabling, switches, where the access points actually sit, a guest network kept away from your file shares, remote access for whoever works from home. The scanner only one desk can reach and the shared folder that disappears after a reboot belong here too. Most of that turns out to be permissions and network routing rather than broken hardware, and all of it is fixable. A move to a new suite counts as well, and the network wants planning before the desks arrive.

    • Wired and wireless coverage: cabling, switches, access points
    • Guest WiFi kept apart from your file shares
    • Printers and scanners that stay reachable from every desk
    • Remote access for whoever works from home

  • Data

    Backups, and proof they can be read back

    A copy that has never been restored is a hope, not a plan. We look at what is being copied, how often, and where it lands, then restore from it while you watch the files come back. It is the cheapest thing on this page to check and the most expensive one to find out about late.

    • Copies that run on a schedule without anyone remembering them
    • What is actually being included, and what quietly is not
    • A test restore you watch happen

Bulk Supply & Fleet Work

Kitting out a whole team.

Not all of this work is one machine at a time. We bring business-line laptops in by the batch, and those same machines come back to us for repair once they are out on desks.

Laptops in batches

Business-line laptops in quantity

We buy the business-line models, the ones with serviceable parts and a supply chain behind them, rather than a consumer machine picked off a shelf price. Bulk laptop supply: Available. Call (916) 627-1818 for details.

  • Small batches or a full team rollout
  • Business-line models with parts you can still get
  • Nonprofits, schools, fire departments, private offices
  • Servicing handled by the shop that supplied them
Fleet repair

Repairs by the batch

Fleets come back off the floor in worse shape than they went out. Send them in together and we work through the batch as one job instead of opening a ticket per machine.

  • Drop the whole batch off at once
  • Displays, batteries, keyboards and charge ports
  • Reimaging and a physical clean inside
  • We say which units are worth spending on

Tell us the seat count and the model you have in mind and we will price the batch. Call (916) 627-1818, or bring your spec in.

Business Customers

Businesses that already call us.

Read our reviews on Google (opens in a new tab)

  • I've been using iGeek for years and have always been pleased with their knowledge and quality of work. I highly recommend this business for all your IT needs.

    Jill J. Business IT Google review

  • IGeek Tech Repair were very professional, personal, listened, and provided the solution I needed. Pricing was very acceptable. I would use their services again.

    John S. Google review

  • Thank you iGeek. Once again you've exceeded our expectations. Your service is always very professional and prompt.

    Alfonso J. Google review

Getting Started

It starts with a phone call.

No onboarding process and no discovery phase. One number, one shop, and somebody who will tell you plainly what they found.

  1. Describe the office

    Start with a call to (916) 627-1818. We want the shape of the place: how the team works, what software the business depends on, and which bit of it has been nagging at you.

  2. A look at what you have

    We go through the machines, the mail platform, the network gear, the backups and who holds admin rights. What comes back is a plain list: solid, fragile, and worth dealing with first.

  3. Repairs and groundwork

    Broken things get repaired first. Then the groundwork: backups that run without anyone remembering them, accounts tidied up, a network laid out so it can be supported later.

  4. We stay reachable

    Afterwards you have somewhere to call. Plenty of offices use us in bursts: a hire, a move, a machine that quit, then nothing for a while. That is a perfectly sensible way to work with us.

On Cost

Sized for a small office.

Some offices call us only when something breaks. Others keep a regular arrangement running: Available. Call (916) 627-1818 for details.

Every repair is quoted after inspection, before any work starts.

We would rather scope this to what the office genuinely needs than sell a standing contract that mostly sits unused. Start by telling us what is on the desks and what the business runs on.

Frequently Asked

Asked at the counter, answered here.

Do you work remotely, or do you come to the office?
Business support is available in-shop, remote and on-site.
Nobody here has checked our backups. Can you?
That is usually where we start. We trace what is being copied and where the copy goes, then restore a file from it so you can see the data is readable. Offices regularly find out at that point that a whole folder was never included.
Can you set up Microsoft 365 or Google Workspace?
Yes. That covers standing up a new tenant, creating and removing users, moving mail across from a previous provider, and setting up shared mailboxes and distribution addresses. Junk-mail filtering and sign-in settings get configured along with it.
Someone is leaving the company. Can you close their access?
Yes. Mail, sign-ins, shared files, saved passwords and any device the company issued them. Old logins have a habit of staying live long after the person has gone, so it is worth doing properly on the day.
How small is too small?
Small offices are what we are set up for. If losing a whole morning to a computer problem would hurt the business, it helps to have someone who already knows your setup, and that does not have to mean signing with a managed-services firm.
Can you supply laptops for a whole team?
Yes. Bulk laptop supply is a real part of the business: nonprofits, schools, fire departments and private offices have all taken batches from us, and those machines come back here when they need work. Phone (916) 627-1818 with the number of seats and the date you are working toward, and we will put a quote together.

Related Work

The technicians who keep an office running are the same ones fixing the machines on its desks. Recovery, rebuilds, upgrades and network work are all done at the Elk Grove shop.

Next Step

Hand the office IT to someone else.

Tell us what the office runs on and we will tell you what we would deal with first. (916) 627-1818.

Call (916) 627-1818

8145 Elk Grove Blvd, Suite 12, Elk Grove, CA 95758 | Mon-Fri 10-5, Sat 10-3

How we work

  1. Quoted before we start

    Every repair is quoted after inspection, before any work starts. Diagnostic fee quoted at check-in and applied to your repair if you proceed.

  2. Parts explained first

    We'll explain your part options before you decide.

  3. Local, in-house repairs

    Repairs are done at our Elk Grove shop by our own technicians. Ask about turnaround when you check in; it depends on the repair and parts availability.

  4. After the repair

    Ask about our repair warranty; terms are printed on your repair ticket.

Get a callback

Drop your name and number. A technician at our Elk Grove shop will reach out.