Remote Sessions · Elk Grove & Sacramento

Remote support for the software side.

A remote session is the right tool when the fault lives in software: a setting that got changed, an account that will not sign in, an update that left something broken, a printer or mail client that stopped talking to the machine. Cracked glass, a swollen battery, a drive that clicks or a laptop that will not power on has to come to the bench.

Call (916) 627-1818
  • You open the session from your end and stay at the screen while we work, then close it when the work is done.

  • Reach the shop at (916) 627-1818. We are open Mon-Fri 10-5, Sat 10-3, closed Sunday.

  • The shop is in Elk Grove, so anything a session cannot reach can be handed to a technician in person.

  1. Windows Remote Help

    Windows Update failures, browser pop-ups and hijacked search, printers that stopped printing, mail setup, and the settings nobody wants to hunt for.
    Learn more
  2. Mac and Apple Remote Help

    macOS updates and storage warnings, Apple ID and iCloud sign-in loops, Mail and calendar sync between a Mac, an iPhone and an iPad.
    Learn more
  3. IT Help for Small Offices

    Staff workstations, shared printers, mailboxes, backups and network gear. Business support is available in-shop, remote and on-site.
    Learn more

From Google

What customers say on Google.

Google reviews. iGeek Tech Repair | Elk Grove, CA. Read more on Google

“I have, twice, found these guys to be totally competent, knowledgeable, and fair in their dealings with me.”
Demetri Feb 2026
“I've been using iGeek for years and have always been pleased with their knowledge and quality of work. I highly recommend this business for all your IT needs.”
Jill Jones Jul 2025
“Don't even waste your time with Best Buy or geek squad, especially if you have an Apple device. Ryan was knowledgeable and friendly, super helpful and came off as very genuine.”
Shelby Hornsby Apr 2026

Get a callback

Drop your name and number. A technician at our Elk Grove shop will reach out.