Nationwide
Mail-in repair, done in Elk Grove.
Mail-in repairs are accepted for anything you are comfortable shipping to us.
Describe the device and what it is doing, and we follow up with where to send it and how to pack it. Shipping labels and postage: Available. Call (916) 627-1818 for details.
Every repair is quoted after inspection, before any work starts.
Ship to
iGeek Tech Repair
8145 Elk Grove Blvd, Suite 12
Elk Grove, CA 95758
Or Stop By
No shipping needed if you are local.
Address
8145 Elk Grove Blvd, Suite 12, Elk Grove, CA 95758
Hours
Mon-Fri 10-5, Sat 10-3
What To Expect
How a mail-in repair runs.
- Step 01
Start with the form
It asks what you have, what went wrong and how to reach you. Add anything odd you have noticed. Shipping labels: Available. Call (916) 627-1818 for details.
- Step 02
Mail it to the shop
Back up your data if the device still turns on, pack it so nothing moves inside the box, and send it to our Elk Grove address. Shipping costs: Available. Call (916) 627-1818 for details.
- Step 03
Diagnosis, then a price
We find the fault, price the work and wait for your approval before any work starts. The device goes back out to you once it is finished. Ask about turnaround when you check in; it depends on the repair and parts availability.
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What's covered
30-day standard warranty; 90 days on aftermarket OLED and Apple original phone screens and on the one screen we offer for the iPhone 11 and X series and the iPhone SE (2nd or 3rd generation); none on other aftermarket LCD screens.
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Postage and labels
Available. Call (916) 627-1818 for details.
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How long it takes
Ask about turnaround when you check in; it depends on the repair and parts availability.
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Diagnostic fee
The diagnostic fee is applied toward the repair when you approve it.
The Request Form
Give us the details.
Your address goes on the return package, so check it before you send the form. Diagnostic: $49 for phones, tablets, Macs, everyday Windows laptops and desktops, game consoles and most other devices. Diagnostic: $99 for gaming PCs and laptops, custom-built PCs, a graphics card on its own, liquid damage, data recovery, board repair and unusual devices such as printers and drones. The diagnostic fee is applied toward the repair when you approve it.
Got it. We'll be in touch with shipping instructions.
Or call us at (916) 627-1818, Mon-Fri 10-5, Sat 10-3.