Apple Device · Elk Grove, CA

Apple Device repair in Elk Grove

iPhone, iPad and Mac hardware, diagnosed on the bench at our Elk Grove shop before anyone quotes you a repair.

  • Diagnostic applied to the repair
  • Quote before any work starts
  • Walk-ins welcome
Customer handing an iPad across the iGeek front counter

Serviced in house

Hardware that comes across the bench every week

Apple repair in Elk Grove, from iPhone to Mac desktop

Apple hardware is tightly assembled. That is part of why it holds up, and part of why getting inside it properly takes the right tools and a steady hand. We work across the range: iPhone, iPad, MacBook Air and MacBook Pro, and the desktop line, iMac, Mac mini, Mac Studio and Mac Pro. Apple Silicon and Intel machines both.

Most of what arrives is mechanical or electrical. A cracked display. A battery that has quietly lost its capacity. A charge port packed with pocket lint, or worn past the point of holding a cable. A camera that will not focus. A spill. Some of it is board level, and that is where we differ from most repair counters: logic board and micro-soldering work stays in the building. Advanced repair work is performed in-house where applicable.

We take appropriate steps to preserve supported device functionality such as True Tone, Face ID and Touch ID when the repair and replacement part allow it. We'll explain your part options before you decide. Every repair is quoted after inspection, before any work starts.

This page is part of our phone and tablet repair service in Elk Grove.

Not near Sacramento? Mail your Apple device in from anywhere in the US.

Google reviews

Apple repairs, in the customer's words

Google reviews from people who brought us an iPhone, an iPad or a Mac.

Read more reviews on Google (opens in a new tab)
  • iPhone 11 (charging port repair)

    Brian W. Google review

    IGeek is a great place to get your iPhone repaired. I thought that I needed a new charging port for my iPhone 11, but they were able to make my phone charge by just cleaning out the port. I highly recommend iGeek! Trenton always does a great job.

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  • iPhone 11 (battery replacement)

    thelodgebeaver Google review

    Had an iPhone 11 battery replacement, the battery warped some of the interior but wasn't a problem for Ryan the experts at the office. 10/10 would go to again

    Read on Google (opens in a new tab)
  • MacBook Pro (screen replacement)

    Kurt G. Google review

    Turned in my 2016 macbook pro because of "death/black screen". Tried everything I could to turn it back on but nothing bothered. This shop was quick with the fix at a reasonable price. Highly recommend these guys if you ever have any issues with tech! Thank you folks🤙🏽

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  • iPad (charging port repair)

    Jesse G. Google review

    My son broke the charger in the port of his iPad. They fixed it quickly and at a reasonable price. Friendly and efficient.

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  • iPad (screen replacement)

    Liz H. Google review

    The Elk Grove store did an amazing job fixing my granddaughters iPad. It had shattered glass and was bent from someone stepping on it. They repaired it within a few hours and it's back to new. Staff is very nice and helpful..

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  • iPad repair

    Ray S. Google review

    Ryan was great. I broke a lightning cable off in my IPad and I am not exaggerating when I say he fixed it in under a minute. I'm not taking my stuff anywhere but here.

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  • iPad repair

    Nancy H. Google review

    iGeek helped my husband, who isn't very computer savvy, solve an annoying technical problem. They also gave me sound advice, acquired a reconditioned used iPad, and made sure it was working well. It's nice to have a responsive resource near by.

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  • iPhone 12 (power button replacement)

    Brad N. Google review

    They did a great job of explaining what needed to be done to fix my iPhone, and repaired it for a fair price in a short amount of time. Everyone I interacted with was very professional. I would not hesitate to go back if I needed something else repaired.

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Read what Elk Grove customers say about iGeek.

How an Apple repair runs here

  1. Step 01

    Bring it in or send the details

    Come to the Elk Grove shop during opening hours, or start a quote request and tell us what the device is doing.

  2. Step 02

    Diagnostic, then a quote

    A technician separates a software fault from a hardware one and establishes what actually failed. Every repair is quoted after inspection, before any work starts.

  3. Step 03

    You approve, we repair

    Nothing is ordered and no repair starts until you approve the quote. We call you when the work is finished. Standard repair warranty: 30 days unless stated otherwise on your ticket.

A technician working on a dismantled phone at the counter bench with the lobby behind

Apple repair in Elk Grove, in more detail

What each Apple family usually comes in for, what we can do about it, and how to get a repair started.

iPhone and iPad

Screens take most of the damage, and the panel you choose matters: an OLED replacement behaves like the original, an LCD is cheaper and tends to look it. Batteries are a wear item, because lithium cells lose capacity with every charge cycle and eventually show it as short runtime, shutdowns at middling charge, or a back that no longer sits flat. Charge ports, front and rear cameras, earpiece and loudspeaker faults, back glass and spills make up most of the rest. Phone and tablet diagnostic: $49, or $99 for liquid damage, data recovery and board repair, credited toward the repair when you approve it.

MacBook, iMac and the Mac desktops

On MacBooks it is usually displays, swollen batteries, keyboards, trackpads, hinges, and the USB-C or MagSafe charging circuit. On the desktops it is iMac display replacement and re-seal, storage and memory on Mac mini, and diagnosis on Mac Studio and Mac Pro. Apple Silicon and Intel both. Thermals are worth a mention: clogged fans and dried-out thermal paste show up as throttling, fan noise and shutdowns under load, and that often reads as a dying machine when it is really a cleaning and re-paste job. Mac diagnostic: $49, or $99 for liquid damage, data recovery and logic board repair, credited toward the repair when you approve it.

Liquid damage and board-level work

Liquid damage is corrosion, not moisture, and it carries on after the device feels dry. Rice does nothing. Power it off, stop charging it, and get it opened and cleaned. We ultrasonically clean the board, deal with the corroded connectors and rails, then find out what survived.

No-power boards, charging circuits that never negotiate, GPU faults and damage from a bad charger belong in the same category of work. Advanced repair work is performed in-house where applicable, so a logic board most shops would replace outright can be looked at here first. Some boards come back and some do not, and you will hear which one yours is.

Software, accounts and data

Plenty of Apple problems are not hardware at all. A Mac that will not boot, an iPhone looping through restore, an Apple ID or iCloud lockout, a machine that has crawled to a halt: the diagnostic is what separates software from hardware before anything gets opened.

We also handle transfers between Apple devices, Migration Assistant and Time Machine setups, and recovery from failing storage. A failing drive gets imaged first, because continuing to run it costs you options. Where a device can still be backed up, that happens before the repair.

Part choices and pricing

We'll explain your part options before you decide. Part quality changes the price, the fit and the way a display behaves, and the options are not interchangeable, so it is worth a short conversation at check-in rather than a default.

Customer-supplied parts are accepted, with no warranty or guarantee on the supplied part. Standard repair warranty: 30 days unless stated otherwise on your ticket. Aftermarket OLED and Apple original phone screens carry a 90-day warranty against manufacturer defects; drops, physical damage and liquid damage after the repair are not covered. Aftermarket LCD phone screens carry no warranty. For the iPhone 11 and X series and the iPhone SE (2nd or 3rd generation) we offer one screen: a high quality aftermarket screen with a 90-day warranty. Every price we give online is an estimate. Final pricing depends on part quality, part availability, device condition and what the diagnostic finds.

Getting a repair started

Walk-ins welcome. Appointments welcome. Quote requests welcome. Appointments are 15 to 30 minute check-in and drop-off windows, not repair start or completion times. Mail-in repairs are accepted for anything you are comfortable shipping to us. Ask about turnaround when you check in; it depends on the repair and parts availability.

The shop is at 8145 Elk Grove Blvd, Suite 12, Elk Grove, CA 95758. Call (916) 627-1818 or email [email protected]. Open Monday to Friday 10:00 AM to 5:00 PM and Saturday 10:00 AM to 3:00 PM, closed Sunday.

What else we fix

Phones and tablets are only part of the work. Find your device below and see what we handle:

How we work

  1. Quoted before we start

    Every repair is quoted after inspection, before any work starts. Diagnostic fee quoted at check-in and applied to your repair if you proceed.

  2. Parts explained first

    We'll explain your part options before you decide.

  3. Local, in-house repairs

    Repairs are done at our Elk Grove shop by our own technicians. Ask about turnaround when you check in; it depends on the repair and parts availability.

  4. After the repair

    Ask about our repair warranty; terms are printed on your repair ticket.

Repairs handled here in Elk Grove

Start a repair
  • Repairs happen here. Advanced repair work is performed in-house where applicable.
  • When you get it back. Ask about turnaround when you check in; it depends on the repair and parts availability.
  • You approve the price first. Every repair is quoted after inspection, before any work starts. Diagnostic fee quoted at check-in and applied to your repair if you proceed.
  • You pick the part. We'll explain your part options before you decide.
  • After you collect it. Ask about our repair warranty; terms are printed on your repair ticket.

Address

8145 Elk Grove Blvd, Suite 12
Elk Grove, CA 95758

Hours

Mon-Fri 10-5
Sat 10-3 · Sun Closed

Bring it in, or start with a quote

Diagnostic fee quoted at check-in and applied to your repair if you proceed.

Get a callback

Drop your name and number. A technician at our Elk Grove shop will reach out.