Gaming · Elk Grove, CA
Gaming repair in Elk Grove
Gaming PCs, consoles and controllers, diagnosed and repaired at our own bench in Elk Grove.
Faults we take in most often
Find the closest match. If yours is not listed, describe what the device is doing in a quote request.
Gaming hardware repair for Elk Grove and Sacramento
Gaming hardware lives near the top of its thermal and power limits, so it fails differently from an office machine. A card drops out of Device Manager. The system resets only under load. Fans run hard and the clocks still fall away once a session gets going. The first job is telling a driver or firmware problem apart from a part that has actually failed, because from the desk chair the two look the same.
Consoles have their own pattern. Dust and dried thermal compound push temperatures up until the system protects itself and shuts down. An HDMI port takes the weight of a yanked cable and stops passing video. A disc drive stops pulling discs in. A thumbstick starts reporting movement nobody made. Port work of that kind means soldering on the board rather than swapping a module.
Every repair is quoted after inspection, before any work starts. Standard repair warranty: 30 days unless stated otherwise on your ticket.
Google reviews
What gamers said afterwards
Google reviews from gaming PC and console owners.
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PlayStation (cleaning service)
Kim J. Google review
Read on Google (opens in a new tab)Took my ps5 in for a cleaning igeek did a great job. My ps5 looks as it came straight out of the box.and the price was reasonable
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PlayStation repair
Nicholas R. Google review
Read on Google (opens in a new tab)Great experience for myself and my 10 year old who broke his PS5 After all hope was lost and he was distraught at his accident, a quick google search followed by a phone call put us immediately at ease. The staff at this location were very knowledgable and kind. Cool and courteous. Clear communication and met their self imposed deadlines. 10/10 will use again, but hopefully dont need to! Lol
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Nintendo Switch repair
Spam E. Google review
Read on Google (opens in a new tab)My girls dog broke her nintendo 2ds, after calling around and turned down from most console repair places. They managed to fix it good as new, dont get me wrong its a little pricey but with the awesome customer service and speedy recovery it made it all worth it.
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PlayStation repair
Carlos H. Google review
Read on Google (opens in a new tab)Had a power issue with my PlayStation 5, brought it in and they were steady with communication about the issues with my system. Got it back a week later and thanks to Trenton, all my problems were resolved. Appreciate the team over there for the speed and care they use. Will recommend if I encounter someone with an issue like mine.
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PlayStation repair
Rich R. Google review
Read on Google (opens in a new tab)If you need something fixed like a game console or a phone you should stop by because they had a great customer service also they had a holiday discount which is very appreciated when they got done fixing the PS5 it was like brand new so thank you to the team and a big thanks to Trent.
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PlayStation repair
Steve H. Google review
Read on Google (opens in a new tab)Fixed my sons PlayStation very fast and gave us a screaming deal! Best customer service around ..
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Xbox (port repair)
Jack T. Google review
Read on Google (opens in a new tab)My Xbox hdmi port was broken so I called a few local repair shops and that led me to going with iGeek. Their price was the lowest and their repair time was the fastest. Their team is very friendly and their customer service is amazing! I recommend everyone go here for all repairs.
Read what Elk Grove customers say about iGeek.
What happens when you bring it in
- Step 01
Get it to us
Hand it over at the Elk Grove shop during opening hours, or tell us what it is doing first with a repair quote.
- Step 02
Diagnosis on the bench
A technician works through your gaming PC or console until the fault is traced to the part causing it. Every repair is quoted after inspection, before any work starts. Diagnostic fee quoted at check-in and applied to your repair if you proceed.
- Step 03
Pick it up
Once the gaming PC or console is back together and has passed its tests, we call you. It sits at the front counter under your name until you can get here. Ask about our repair warranty; terms are printed on your repair ticket.
Gaming PCs and consoles: where to read more
Each side of the bench has a page of its own, with the faults, the parts and the process in more detail. Start with whichever matches the machine in front of you.
Gaming PC repair
Custom builds around NVIDIA RTX, AMD Radeon and Intel Arc, and prebuilts from Alienware, ROG, NZXT BLD, iBUYPOWER and CyberPowerPC. Graphics card diagnosis and repair, thermal paste and cooler service, AIO and custom loop work, power supply replacement, RGB and fan control problems, BIOS recovery. Diagnostic for a gaming PC, a gaming laptop, a custom-built PC or a graphics card on its own: $99, credited toward the repair when you approve it. The detail sits on our gaming PC repair page.
Console repair
PlayStation 5 and PS5 Slim, PlayStation 4, Xbox Series X and Series S, Xbox One, and Nintendo Switch in OLED, Lite and original form. HDMI port replacement, disc drive work, fan and overheating service, storage replacement, system software and firmware recovery, and stick drift on Joy-Cons as well as PlayStation and Xbox controllers. The detail sits on our game console repair page.
How we work out what is actually wrong
A rig that crashes in one title and nowhere else is a different problem from a rig that crashes on the desktop. We test under load, watch temperatures and power draw, substitute known-good parts where that settles a question, and confirm whether the graphics card is being seen at all before anyone talks about replacing it. Replacing an HDMI port on a PS5 or an Xbox is board-level soldering under a microscope, not a parts swap. Advanced repair work is performed in-house where applicable.
Before you agree to anything
Every repair is quoted after inspection, before any work starts. The diagnostic fee is applied toward the repair when you approve it. Ask about turnaround when you check in; it depends on the repair and parts availability. Standard repair warranty: 30 days unless stated otherwise on your ticket. Walk-ins welcome. Appointments welcome. Quote requests welcome.
Other repairs we take on
Gaming hardware is one part of what we do. Pick whichever of these matches the device you have:
How we work
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Quoted before we start
Every repair is quoted after inspection, before any work starts. Diagnostic fee quoted at check-in and applied to your repair if you proceed.
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Parts explained first
We'll explain your part options before you decide.
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Local, in-house repairs
Repairs are done at our Elk Grove shop by our own technicians. Ask about turnaround when you check in; it depends on the repair and parts availability.
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After the repair
Ask about our repair warranty; terms are printed on your repair ticket.
Local repairs in Elk Grove
Start a repair- Local, and staffed by name. Hammad, Ryan and Trenton do the work, at the shop on Elk Grove Blvd.
- Ready when? Ask about turnaround when you check in; it depends on the repair and parts availability.
- You approve the price first. Every repair is quoted after inspection, before any work starts. Diagnostic fee quoted at check-in and applied to your repair if you proceed.
- Which part goes in. We'll explain your part options before you decide.
- When you take it home. Ask about our repair warranty; terms are printed on your repair ticket.
Address
8145 Elk Grove Blvd, Suite 12
Elk Grove, CA 95758
Hours
Mon-Fri 10-5
Sat 10-3 · Sun Closed
Phone
(916) 627-1818Bring it in, or start with a quote
Diagnostic fee quoted at check-in and applied to your repair if you proceed.