About the shop
Independent repair, done in Elk Grove.
We work on phones, tablets, Macs, PCs and game consoles from a shop on Elk Grove Blvd. The board-level jobs other counters ship out stay on our bench.
How we work
Find the fault first. Then decide what is worth doing.
Most devices arrive with a symptom, not a diagnosis. A phone that will not charge could have a worn port, a tired battery, a bad cable or a damaged charging circuit on the board, and those are four different repairs at four different costs. We separate them before anyone commits to anything, and we will tell you when a device is not worth the money.
- What comes across the counter
- iPhone, Samsung and Pixel phones, iPads and Android tablets, MacBooks, iMacs, Windows laptops, desktops, game consoles and liquid-damaged boards.
- A diagnosis, then a number
- Phone and tablet diagnostic: $49, credited toward the repair when you approve it. Computer diagnostic: $99, credited toward the repair when you approve it.
- Part choices are yours
- We'll explain your part options before you decide. Customer-supplied parts are accepted, with no warranty or guarantee on the supplied part.
- Timing you can plan around
- Ask about turnaround when you check in; it depends on the repair and parts availability. If a job stalls on a part or on what we find inside, you hear about it.
- After you pick it up
- Standard repair warranty: 30 days unless stated otherwise on your ticket. Some phone screen options carry a 90-day warranty; the warranty depends on the part you choose.
Where the work happens
A real bench, behind a real counter.
The shop is on Elk Grove Blvd and serves Elk Grove and Sacramento. Devices come across the counter, go to a bench a few steps behind it, and get opened by someone you can ask questions of.
Advanced repair work is performed in-house where applicable. That covers micro-soldering, logic board and GPU faults, charging circuits and no-power diagnosis, plus ultrasonic cleaning for liquid damage. Mail-in repairs are accepted for anything you are comfortable shipping to us.
In customers' words
Reviews left on Google by people whose repairs are finished.
Who you will deal with
The people who will handle your device.
The person who checks your device in is usually the person who can tell you what was wrong with it. Ask. You will get the technical answer if you want it.
Owns and runs iGeek. Sets how devices get diagnosed, how work is quoted and how customers are kept in the loop from check-in to pickup.
Works the bench across phones, tablets and computers: displays, batteries, charge ports, storage, and the software faults that first look like hardware ones.
Splits his time between repairs and parts, matching a fault to the part that fixes it and laying out the options that come with each one.
What to expect
Nothing gets opened up on a guess.
Every repair is quoted after inspection, before any work starts. A quote should name the part that failed, the options you have and what the diagnostic actually found. When we do not know yet, we say that instead of filling the gap with a guess.
30-day standard warranty; some phone screen options carry 90 days. See our repair policy.
Where to find us
We are in suite 12 on Elk Grove Blvd, in the plaza off the main road. Ten seconds from the air, so you know what to look for when you pull in.
Come by
Bring the device to the counter on Elk Grove Blvd.
Walk-ins welcome. Appointments welcome. Quote requests welcome. 8145 Elk Grove Blvd, Suite 12, Elk Grove, CA 95758 | Mon-Fri 10-5, Sat 10-3