About the shop
Independent repair, done in Elk Grove.
We work on phones, tablets, Macs, PCs and game consoles from a shop on Elk Grove Blvd. The board-level jobs other counters ship out stay on our bench.
- Elk Grove 8145 Elk Grove Blvd
- In house Diagnostics and repair at our own bench
- Board level Micro-soldering and logic board work
- Mon-Fri 10-5 Sat 10-3
How we work
Find the fault first. Then decide what is worth doing.
Most devices arrive with a symptom, not a diagnosis. A phone that will not charge could have a worn port, a tired battery, a bad cable or a damaged charging circuit on the board, and those are four different repairs at four different costs. We separate them before anyone commits to anything, and we will tell you when a device is not worth the money.
- What comes across the counter
- iPhone, Samsung and Pixel phones, iPads and Android tablets, MacBooks, iMacs, Windows laptops, desktops, game consoles and liquid-damaged boards.
- A diagnosis, then a number
- Diagnostic: $49 for phones, tablets, Macs, everyday Windows laptops and desktops, game consoles and most other devices. Diagnostic: $99 for gaming PCs and laptops, custom-built PCs, a graphics card on its own, liquid damage, data recovery, board repair and unusual devices such as printers and drones. The diagnostic fee is applied toward the repair when you approve it.
- Part choices are yours
- We'll explain your part options before you decide. Customer-supplied parts are accepted, with no warranty or guarantee on the supplied part.
- Timing you can plan around
- Ask about turnaround when you check in; it depends on the repair and parts availability. If a job stalls on a part or on what we find inside, you hear about it.
- After you pick it up
- Standard repair warranty: 30 days unless stated otherwise on your ticket. Aftermarket OLED and Apple original phone screens carry a 90-day warranty against manufacturer defects; drops, physical damage and liquid damage after the repair are not covered. Aftermarket LCD phone screens carry no warranty. For the iPhone 11 and X series and the iPhone SE (2nd or 3rd generation) we offer one screen: a high quality aftermarket screen with a 90-day warranty.
Where the work happens
A real bench, behind a real counter.
The shop is on Elk Grove Blvd and serves Elk Grove and Sacramento. Devices come across the counter, go to a bench a few steps behind it, and get opened by someone you can ask questions of.
Advanced repair work is performed in-house where applicable. That covers micro-soldering, logic board and GPU faults, charging circuits and no-power diagnosis, plus ultrasonic cleaning for liquid damage. Mail-in repairs are accepted for anything you are comfortable shipping to us.
Google reviews
In customers' words
Reviews left on Google by people whose repairs are finished.
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They kept me advised of the progress throughout the entire process.
James P. Google review -
The guy was very helpful and honest. He was very patient with me.
Marla C. Google review -
They are honest, fair and no pressure is ever put upon the customer.
Derek N. Google review
Who you will deal with
The people who will handle your device.
The person who checks your device in is usually the person who can tell you what was wrong with it. Ask. You will get the technical answer if you want it.
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Hammad
Founder and Owner
Owns and runs iGeek. Sets how devices get diagnosed, how work is quoted and how customers are kept in the loop from check-in to pickup.
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Ryan
Technician
Works the bench across phones, tablets and computers: displays, batteries, charge ports, storage, and the software faults that first look like hardware ones.
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Trenton
Technician and Parts
Splits his time between repairs and parts, matching a fault to the part that fixes it and laying out the options that come with each one.
What to expect
Nothing gets opened up on a guess.
Every repair is quoted after inspection, before any work starts. A quote should name the part that failed, the options you have and what the diagnostic actually found. When we do not know yet, we say that instead of filling the gap with a guess.
30-day standard warranty; 90 days on aftermarket OLED and Apple original phone screens and on the one screen we offer for the iPhone 11 and X series and the iPhone SE (2nd or 3rd generation); none on other aftermarket LCD screens. See our repair policy.
Where to find us
We are in suite 12 on Elk Grove Blvd, in the plaza off the main road. Ten seconds from the air, so you know what to look for when you pull in.
Come by
Bring the device to the counter on Elk Grove Blvd.
Walk-ins welcome. Appointments welcome. Quote requests welcome. 8145 Elk Grove Blvd, Suite 12, Elk Grove, CA 95758 | Mon-Fri 10-5, Sat 10-3