Privacy Policy
At iGeek Tech Store, your privacy is important to us. We are committed to managing your personal information ethically, transparently, and securely.
We do not collect any personal data directly through our website. Our website is designed only to provide information about our services, location, and contact options. Any customer information we collect (such as name or phone number) is gathered in person or by phone when creating a service ticket in our secure point-of-sale (POS) system at our store.
Information We Collect
We collect minimal customer information solely for service and repair purposes. This may include:
- Name and contact information — provided by the customer when opening a repair ticket.
- Service details such as device type, repair notes, and order history, stored securely in our POS system for accurate record-keeping and warranty tracking.
We do not collect or store personal information from website visitors. Our website may use basic cookies for analytics and performance monitoring, but these do not identify individual users or collect sensitive data.
Why We Collect Information
We use the limited data we collect only to:
- Create and manage repair orders.
- Contact customers about their service status or device pickup.
- Maintain accurate records for warranty and customer service.
- Comply with legal and accounting requirements.
We never sell or share your personal data with unauthorized third parties for marketing purposes.
Information Sharing
Your information may be shared only with trusted service providers who assist in our operations (such as payment processors). These partners are bound by confidentiality agreements and cannot use your information for any other purpose.
Data Security
All customer data stored in our POS system is protected through access controls, encryption, and secure storage practices. Only authorized staff members may access customer information.
Cookies and Tracking
Our website may use non-identifying cookies to understand general site performance and traffic trends. These cookies do not collect personal data. You can disable cookies anytime in your browser settings.
Your Rights
As a customer of iGeek Tech Store, you have the right to request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information (subject to legal requirements)
Brand Disclaimer
iGeek Tech Store is an independent cellphone and computer repair business located in Tampa, Florida. We are not affiliated with, authorized by, or endorsed by Apple, Samsung, or any other manufacturer. All trademarks and brand names are the property of their respective owners and are used only for identification purposes.
Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our operations or legal obligations.
We do not collect personal information through our website. Customer information (name, phone number, service details) is collected only in-store or by phone when creating a service ticket.
Contact Us
iGeek Tech Store
(916) 713-5180
8145 Elk Grove Blvd, Elk Grove, CA 95758
We are dedicated to protecting your privacy and providing transparency about how your information is handled.