• GPU Repair
  • Elk Grove, CA
  • Mail-in available

Graphics Card Repair · Elk Grove, CA

Most shops send a failed GPU away. We open it here.

Every graphics complaint starts the same way with us: the card gets separated from the power supply, the slot and the driver stack, because all four can produce the same dark screen. Once we know which one gave out, you get a straight answer on replacing the card or repairing it at the component level.

Call (916) 627-1818
A technician lowering a graphics card into an open desktop tower
  • Elk Grove, CA 8145 Elk Grove Blvd, Suite 12, Elk Grove, CA 95758
  • Mon-Fri 10-5, Sat 10-3 Shop hours
  • Work done in-house By our own technicians at our Elk Grove shop
  • (916) 627-1818 Call or request a callback
“I brought in my custom built gaming pc because all my games kept crashing and I had no idea what was wrong. Hammad was able to narrow the issue down to the graphics card and had it fixed promptly.”
Google review

Reading the Symptoms

Match the behavior to the likely cause.

A graphics fault usually leaves a signature. Corruption in the image, a driver that resets itself, a machine that only misbehaves in 3D: each points somewhere different, and some of them point away from the card entirely. Find the one that matches your machine, and the bench work settles the rest.

GPU repair is part of our computer repair service in Elk Grove.

  1. Nothing on the display

    The tower runs, the fans turn, and the panel reports no input. A failed card does that. So does bad memory, a supply that cannot start under load, a card sitting proud of its slot, or a cable that has given up. Each one gets eliminated in turn.

  2. Artifacts in the picture

    Squares of garbled texture, stray dots of wrong color, triangles shooting off toward nowhere. When the pattern travels with the rendered image rather than the whole desktop, VRAM or the solder beneath the GPU package is the first place to look.

  3. It only falls over under load

    Idle is fine, a browser is fine, then a game or an export drops to black or throws a driver timeout. Heat and current draw climb together once the card is working, and that is where weak voltage regulation and tired solder joints show themselves.

  4. A fan that rattles or has stopped

    Clicking and grinding means a bearing on its way out. Once a fan stops, the core and the memory underneath climb until the card pulls itself back to protect the silicon. Fan and shroud assemblies are usually replaceable; the open question is what the temperatures did in the meantime.

  5. Clocks dropping as it warms up

    Frame rates that start well and then fade tell you the card is winding its own clocks back to stay inside its thermal limit. Hardened paste, memory pads gone flat and a heatsink packed with dust all cause it, and all of them are bench work rather than a new card.

  6. Driver refuses to install or keeps resetting

    Remnants of a previous card, a half-applied update, or hardware that was already marginal will each produce this. Wiping the driver stack back to nothing and building it up again is how we tell a software mess from a failing card.

  7. Only games trigger it

    Desktop work asks almost nothing of a graphics card. If the trouble appears exclusively in 3D, the suspects are the parts that only get busy in 3D: the memory, the power stages, and whatever the cooler is or is not managing to do.

  8. Supply that runs out of headroom

    Cards pull short transient spikes well past their nominal draw, so a unit rated comfortably on paper can still dip and trip the machine off mid-game. We look at the rails, the connectors the card actually expects, and the age of the supply.

  9. It will not go in the case

    Length stops most upgrades, but card height against the side panel, the room a power cable needs to bend, and drive cages sitting in the path all count. Measuring first is cheaper than arranging a return.

  10. The bottleneck is somewhere else

    A strong card paired with an aging processor spends much of its time waiting. We look at the processor, the memory and the drive as one system, and tell you which part of it is actually holding the frame rate down.

  11. Feeding a larger or faster panel

    Nothing changes the load on a card as much as resolution and refresh rate. If a new monitor is what prompted all this, we can measure what your existing card manages on it before you commit to buying another.

  12. Damage on the card itself

    A failed memory package, a power phase gone short, a BGA joint cracked by thermal cycling. That is microsoldering, it happens at our own bench rather than in a shipping box, and it is worth doing when the card justifies the labor.

Cards We Work On

GeForce, Radeon and Arc, old and new.

Underneath the cooler these boards are more alike than the marketing suggests: one large package, memory sitting around it, and a row of power stages feeding the lot. What genuinely differs is whether replacement parts exist and whether the repair is worth more than the card.

  • GeForce RTX 50 series

    Nvidia's current generation. Transient draw is high on these, so the supply gets checked alongside the card.
  • GeForce RTX 40 and 30 series

    Where most of our bench time goes. Plenty of 3060 and 3070 boards are now old enough to want fresh paste and pads.
  • Radeon RX 9000

    AMD's current lineup, 9060 XT through 9070 XT. Mostly cooling service and power questions rather than failures so far.
  • Radeon RX 7000

    The 7600 up to the 7900 XTX. A generation back, and still more card than most 1440p setups will ask for.
  • Intel Arc

    A380 through A770. Software support has moved a long way since launch, so a driver rebuild is often step one on these.
  • Budget and previous-generation cards

    GTX 16 boards, the RX 6400 and 6500, and the used cards people pick up for esports titles. Usually worth servicing rather than binning.
  • Professional and creator boards

    Nvidia's professional range, Radeon Pro, and the large-memory consumer cards people run for rendering, video and local model work.
  • Card plus supply in one visit

    If the card you want asks more of the supply than the machine can give, we handle both together rather than sending you home to try it.

Order of Work

What happens after you hand it over.

We work in a fixed order so the buying decision comes last, once the fault has a name instead of a guess attached to it. Graphics hardware is unforgiving about this, because the card, the supply and the motherboard can all produce an identical dead screen.

  1. Describe the fault

    Phone us, message us, or walk the machine in. When it started, what it was doing at the time, and anything that changed just beforehand will usually halve the list of suspects before a screwdriver comes out.

  2. Isolate it on the bench

    A card we trust goes into your machine, and your card goes into a machine we trust. Two swaps, and the fault stops being a mystery: it is the card, the supply, the board or the software.

  3. The routes, and what each one costs you

    Every repair is quoted after inspection, before any work starts. Where a new card is the better use of your money we will say so, and we will tell you what the rest of the machine is likely to do with it.

  4. Fit it, then run it hot

    Board work or installation, then the old display driver stack comes off and a current one goes on. The machine sits under sustained load afterward while we watch clocks and temperatures, because a card that boots is not yet a card that works.

iGeek technician looking through a stereo microscope at the board repair station

Where The Difference Is

What separates a fitted card from a finished one.

Seating the card in the slot is the quick part. The table below is everything after that, which is the part that decides whether the machine is still stable a month from now.

GPU Repair: iGeek compared with the alternatives

Supply headroom and physical clearance
Measured before ordering
Previous display driver removed
Standard on every install
Loaded hard before it goes home
Deliberately run hot on the bench
Told what is actually limiting you
Explained before you commit
Component-level work on the card
Microsoldering at our own bench

From Customers

People who brought us graphics problems.

Read our reviews on Google (opens in a new tab)
  • I brought in my custom built gaming pc because all my games kept crashing and I had no idea what was wrong. Hammad was able to narrow the issue down to the graphics card and had it fixed promptly. Will definitely be coming back if I ever have any more issues.

    Gaming PC owner PC repairGPU diagnosis2024 Google review
  • My computer was in desperate need of a upgrade and repair. IGeeks was amazing and beyond fast! Ryan was the one who helped me find the best parts at incredible prices! Ryan kept me up to date every day along the way and did a complete PC overhaul at a incredibly fast speed!

    Holiday PC overhaul PCCustom build & upgradeJan 2026 Google review
  • These guys amazing!! Handled everything I needed at such a cheap price I recommend them to anyone for anything phone or pc related!! Amazing quality at SUCH an affordable price!

    Custom build customer PC buildJan 2026 Google review
  • Ryan was fast, professional, and super detailed with helping rebuild my pc. Will definitely be back for pc needs, repairs, and upgrades.

    PC rebuild PC repairNov 2025 Google review
  • Very knowledgeable team, Hammad and Ryan walked me through potential upgrade routes for my PC. Will definitely go through this shop when I'm ready to get it built.

    Upgrade consultation PC repairOct 2025 Google review

Two Outcomes

Replace it, or repair it.

Which way this goes is mostly an economics question. Component repair is slow, skilled bench work, so on a mid-range card a replacement normally wins on cost. On scarce or high-end boards the arithmetic flips and repairing is the sensible call. We do both, so nothing rides on which one we recommend.

Most common path

Confirm the fault, then fit a new card

Once the card is proven to be the failure, we help you pick something the supply can feed and the case can cool, install it, and put it under load before you collect the machine.

  • Dead output on every port
  • Artifacting and garbled textures
  • Driver timeouts and freezes in 3D
  • Fan and heatsink replacement on otherwise sound cards
  • Supply, case clearance and processor pairing checked against the new card
  • Previous display driver stripped before the new one is installed
  • Load tested with clocks and temperatures watched before collection
Done at our bench

Repair at the component level

Dead memory, a power phase that has stopped switching, a joint cracked under the package. This is slow work under a microscope, and it earns its keep only where the card is scarce or costs more to replace than to fix.

  • VRAM faults that corrupt the same region of the image
  • Shorted MOSFETs, failed capacitors and dead VRM phases
  • BGA joints under the core that have cracked or degraded
  • High-end boards where a replacement costs more than the bench time

You hear our recommendation and the reasoning behind it before anything is committed. Every repair is quoted after inspection, before any work starts.

Read about our microsoldering and board repair

Mail-in GPU repair

Not near Sacramento? Mail it in.

Outside the Sacramento area? We also take graphics cards by mail at our Elk Grove shop. Pay for a prepaid label online; it covers shipping to us and back.

  1. Start with the form

    Pick your device and what went wrong, add your address, and pay for the prepaid label.

  2. Mail it to the shop

    Back up your data if the device still turns on, pack it so nothing moves inside the box, tape the label on and drop it at any Post Office.

  3. Diagnosis, then a price

    We find the fault, price the work and wait for your approval before any work starts.

What You Pay

How the pricing is put together.

Diagnostic for a gaming PC, a gaming laptop, a custom-built PC or a graphics card on its own: $99, credited toward the repair when you approve it. On a graphics fault that fee buys the part of the job that matters most, because knowing which component actually failed is what stops you buying a card you never needed.

Every price we give online is an estimate. Final pricing depends on part quality, part availability, device condition and what the diagnostic finds. For a replacement that means the card you choose plus the labor to fit and configure it. For board work it means whatever the board turns out to need, which varies enormously between one bad memory package and a rebuilt power stage.

Anything the card drags in behind it, a larger supply, a cooling change, appears as its own line rather than being folded into one number, so you can decline it and leave the rest standing. Every repair is quoted after inspection, before any work starts.

Frequently Asked

Asked at the counter, answered here.

The machine is running but the monitor stays dark. Is the card dead?
Possibly, though that symptom has several sources. Failed VRAM, a supply that cannot hold its rails, a card not fully seated, a bad display cable and a dead port all look identical from the front. If your processor has integrated graphics, pulling the card and booting from the motherboard output is the quickest split between the two halves. On the bench we go further and substitute a card we already know is good.
What does artifacting actually indicate?
Corruption that travels with the rendered image, blocky textures, speckles of wrong color, geometry stretched into spikes, normally means the memory or the solder under the GPU package. Software can imitate it, so a clean driver rebuild is worth ruling out first. On a card that has spent a long stretch running hot, the hardware is usually the answer.
One of the fans has stopped turning. Is the card finished?
Not on its own. Fan and shroud assemblies come apart, and replacement fans are far easier to source than board components. The real question is how long the card kept running with that fan dead, because sustained heat is what kills memory packages and cracks solder joints.
The card gets hot and the clocks fall away. Is that a fault?
That is thermal throttling, and it is the card protecting itself rather than breaking. Paste hardens, the pads over the memory compress until they stop conducting, and the fin stack fills with dust. All three are serviceable, and all three are worth addressing before anyone writes the card off.
Can a graphics card be repaired, or does it always get replaced?
Both routes are open here. Memory packages, voltage regulation components and cracked joints under the core can be worked at the component level, and that happens at our own bench rather than in a box headed somewhere else. It is slow, so on a mid-range card a replacement is usually the better use of your money. We will tell you which side of that line your card sits on. Our motherboard repair page covers the board-level side in more detail.
Will my power supply cope with a new card?
Connectors matter as much as the rating. Current high-end cards want a 12V-2x6 connector or a set of eight-pin leads, and they pull brief transient spikes far above their nominal draw, which is how a supply that looks fine on paper ends up tripping the machine off. We check the model, its rails and its age before recommending anything.
Will the card fit my case?
Length is the usual blocker, then height against the side panel, the bend radius the power cable needs, and anything sitting in the path such as a drive cage or a front fan. We measure the case and the space around the slot before ordering. If it will not go in, we say whether changing the card or changing the case is the smaller job.
Could my processor hold a new card back?
It can, and it is cheaper to know beforehand. At 4K the card carries most of the work and the processor matters less. At 1080p on a high refresh panel the processor often becomes the ceiling instead. We will tell you where your machine's limit sits rather than steer you toward the largest card on the shelf.
Can you upgrade the card in a prebuilt PC?
Usually, with conditions. Prebuilt desktops from the big manufacturers tend to use proprietary supplies, restricted internal space and occasionally non-standard connectors, so the upgrade path is narrower than in a machine built from parts. Bring it in and we will tell you what that particular chassis will take.
Do I buy the card, or do you?
Either works. Customer-supplied parts are accepted, with no warranty or guarantee on the supplied part. If you would rather we sourced it, we will name specific models that suit your machine and explain why those and not others.
Is an external GPU enclosure worth it for a laptop?
It is an option over Thunderbolt or USB4, and it is the only route for a thin laptop with nowhere to put a card. Expect to give up some performance against the same card in a desktop, because the link to the enclosure is narrower than a slot on the board. We can set the enclosure and its drivers up for you.
How long does the work take?
Ask about turnaround when you check in; it depends on the repair and parts availability.

Come In

Bring it in.

Find us at 8145 Elk Grove Blvd, Suite 12. The card alone is fine for work on the card; bring the whole PC if the problem might be the computer.

Call (916) 627-1818

8145 Elk Grove Blvd, Suite 12, Elk Grove, CA 95758 | Mon-Fri 10-5, Sat 10-3

How we work

  1. Quoted before we start

    Every repair is quoted after inspection, before any work starts. Diagnostic fee quoted at check-in and applied to your repair if you proceed.

  2. Parts explained first

    We'll explain your part options before you decide.

  3. Local, in-house repairs

    Repairs are done at our Elk Grove shop by our own technicians. Ask about turnaround when you check in; it depends on the repair and parts availability.

  4. After the repair

    Ask about our repair warranty; terms are printed on your repair ticket.

Get a callback

Drop your name and number. A technician at our Elk Grove shop will reach out.