Terms and Conditions

Welcome to IGTRepair.com. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to comply with these terms. If you disagree with any part of these terms, please do not use our services.

1. Introduction

IGTRepair.com (referred to as “we”, “us”, “our”, or “the Company”) provides phone and PC repair services. By using our services, you agree to these Terms and Conditions. We reserve the right to modify these Terms at any time, and it is your responsibility to review them periodically.

2. Services

IGTRepair.com specializes in diagnosing, repairing, and servicing mobile phones and computers. All services are performed by qualified technicians. Our services include, but are not limited to:

• Phone and PC hardware repair
• Software troubleshooting
• Data backup and recovery
• Virus and malware removal
• Screen and battery replacement
• Diagnostic services

3. Appointments and Booking

• You may schedule a repair service online, by phone, or in-store.
• All appointments are subject to availability, and we reserve the right to reschedule or cancel any appointment for reasons including but not limited to technician availability or equipment needs.
• Cancellations or changes must be made at least 24 hours in advance.

4. Pricing and Payment

• All service prices will be clearly communicated before any repair work begins.
• Prices are subject to change, and quotes provided may vary if additional issues are identified during the repair process.
• Full payment is due upon completion of services. We accept payments via cash, credit/debit cards, or other methods listed on our website.

5. Warranty

• We offer a [Insert Warranty Period] warranty on repairs, covering parts and labor, unless otherwise specified. The warranty is void if the device shows signs of physical damage, liquid damage, or if unauthorized modifications have been made.
• Warranty covers the specific repair performed but does not cover unrelated issues or additional repairs.

6. Device Responsibility

• IGTRepair.com takes all reasonable precautions to protect your device while in our possession. However, we are not responsible for pre-existing damage, data loss, or further damage caused by underlying issues not disclosed at the time of service.
• We highly recommend that customers back up their data before submitting their device for repair. IGTRepair.com is not liable for any data loss during the repair process.

7. Data Privacy

• We are committed to maintaining the confidentiality of any personal data you provide. Your device’s data will not be accessed or disclosed unless necessary for repair purposes.
• IGTRepair.com is not responsible for the security of any personal information left on your device.

8. Third-Party Parts

• We may use third-party parts for repairs, particularly if OEM (Original Equipment Manufacturer) parts are unavailable or if the customer requests them. We ensure that all third-party parts are of high quality and tested before use.

9. Limitation of Liability

• While we strive for the highest quality of service, IGTRepair.com will not be liable for any direct, indirect, incidental, or consequential damages arising from the repair services provided, including but not limited to:
  • Loss of data
  • Damage resulting from the use or misuse of repaired products
  • Delays in service

10. Customer Responsibilities

• It is your responsibility to disclose any relevant information about the condition of the device before repair.
• You agree to provide accurate and up-to-date contact information and cooperate with our staff during the repair process.

11. Returns and Refunds

• We offer refunds on services under specific circumstances where we are unable to resolve the problem. Refunds on parts are only applicable if the part is defective and covered under warranty.
• No refunds will be issued for diagnostic services or labor costs once repairs have begun unless stated otherwise.

12. Termination of Service

IGTRepair.com reserves the right to refuse or terminate service to any customer if we believe that the terms and conditions have been violated or for any other reason, including abusive or inappropriate behavior towards our staff.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction], and any disputes shall be subject to the exclusive jurisdiction of the courts in that region.

14. Contact Information

If you have any questions about these Terms and Conditions, you may contact us via:

• Phone: (916) 627-1818
• Address: 8145 Elk Grove Blvd #12, Elk Grove, CA 95758